Not every technical alarm affects the viewer

Broadcast, IPTV and OTT environments generate thousands of technical alarms, measurements and quality events. But the operational challenge is not only knowing that something happened.
The real question is whether the audience noticed it, whether the content remained understandable, and whether the issue requires immediate action.
A short artifact, a frozen image, a black frame or an audio issue can have very different consequences depending on the programme, the scene, the timing and the point in the distribution chain where it appears.
Video-MOS helps technical and operations teams separate critical incidents from real quality degradation and informative events that do not require urgent escalation.

What is Video-MOS?

A QoE monitoring platform for professional video services

Video-MOS monitors live and recorded video services across broadcast, IPTV and OTT environments, combining no-reference MOS/QoE measurement, technical distortion detection and PerceptIQ semantic analysis.

It helps engineering and operations teams understand not only what happened, but whether the viewer noticed it, whether the content remained understandable and whether the issue requires action.

The result is a clearer operational view of service quality: critical incidents, real quality degradation and informative events are separated by viewer impact, severity and context.

Measure QoE
Assess perceived quality using no-reference MOS/QoE models.
Understand impact
Identify whether the content remains understandable for the viewer.
Prioritize action
Separate critical incidents from degradation and informative events.

Prioritize issues by viewer impact

Operational benefits

Video-MOS helps engineering, NOC and operations teams understand which video and audio issues really affect viewer experience, where quality is being degraded and which incidents should be prioritized.
Reduce false alarms

Reduce false alarms

Distinguish critical incidents from low-impact, tolerable or informative events, reducing operational noise and unnecessary escalations.

Prioritise what matters

Prioritise what matters

Focus technical teams on the issues that really affect viewer experience, instead of treating every technical alarm with the same urgency.

Discover hidden QoE problems

Discover hidden QoE problems

Identify quality degradation by channel, programme, content type or delivery point, even when traditional monitoring does not raise a clear incident.

Locate quality degradation

Locate quality degradation

Understand where degradation starts across contribution, processing, encoding, packaging and distribution workflows.

Turn QoE into decisions

Turn QoE into decisions

Generate clear reports by channel, programme, monitoring point and time period to support engineering, operations, audits, SLA reviews and service improvement.

Lower operational costs

Lower operational costs

Automate continuous quality control across live and recorded services, reducing manual checks, repeated troubleshooting and the time teams spend reviewing low-impact issues.

Use cases, dashboards & reports

Use cases

NOC alarm triage
Classify detected events by real impact: critical incident, quality degradation or informative event.

Live service monitoring
Monitor broadcast, IPTV and OTT services in real time across linear channels, streaming platforms and production workflows.

Multi-point workflow analysis
Compare QoE across contribution, processing, encoding, packaging and distribution points to identify where degradation is introduced.

Viewer complaint investigation
Analyse channels, programmes, content types or delivery points to understand why users may perceive poor quality.

Programme and event validation
Automate checks for programme starts, live events, audio presence, language availability, graphics and service-specific rules.

Dashboards & operational reports

Turn QoE measurements into clear operational insight for engineering, NOC and technical management teams.

Video-MOS dashboards help teams monitor MOS, quality trends, distortions, alerts, service health and viewer impact indicators across channels, programmes and monitoring points.

Operational reports help identify what happened, where quality was degraded and whether the issue had a real impact on the viewer experience.

Programme-level reporting
Analyse quality by programme, channel, broadcast day and monitoring point.

Workflow visibility
Locate degradation across production, contribution, encoding, packaging and distribution.

Decision support
Support troubleshooting, audits, SLA reviews and continuous service improvement.

Technical compatibility / Deployment experience

Built for real video workflows

Video-MOS is designed to fit into professional broadcast, IPTV and OTT environments. It supports TS/UDP, HLS, DASH, SRT, RTMP, SDI and HDMI workflows, with flexible deployment through remote probes, on-premise systems and cloud-ready monitoring scenarios.

The platform can monitor quality across production, contribution, encoding, packaging and distribution points, helping teams understand where the signal is degraded and how each issue affects the viewer experience.

Supported workflows

TS/UDP, HLS, DASH, SRT, RTMP, SDI and HDMI.

Deployment options

Remote probes, on-premise systems and cloud-ready monitoring scenarios.

Monitoring scope

Live services, recorded content, multi-point workflows and programme-level quality analysis.

Trusted by video quality teams

What video teams value about Video-MOS

Supported by public innovation programmes

Video-MOS has received support from national and European innovation initiatives to advance intelligent QoE monitoring, semantic video analysis and professional video quality control for audiovisual services.

NextGenerationEU, Plan de Recuperación, Transformación y Resiliencia
Awarded Funding by CDTI and ENISA

See how Video-MOS monitors
your real service

Request a technical assessment and discover how Video-MOS detects video and audio degradation, evaluates viewer impact and helps your teams prioritise the incidents that really matter.

Our team can review your monitoring scenario, signal workflow and operational challenges to assess where Video-MOS can add value before moving into a technical demo or pilot.

Remote sessions available · Real signal analysis · Broadcast, IPTV and OTT workflows

Video-MOS Insights

Technical articles on video QoE, streaming quality, cloud monitoring and automated media supervision.

In today’s fast-paced digital media landscape, ensuring high-quality video streaming is no longer a luxury—it is a necessity. Viewers demand flawless playback, instant load times, and crystal-clear visuals, and any disruption in their experience can lead to audience churn, revenue loss, and reputational damage. Traditional......